Shipping Policy

1. Shipping Destinations

We currently ship to the following countries/regions: [List applicable countries]. If your location is not listed, please contact our customer service for potential arrangements.

2. Processing Time

Orders are typically processed within 1-3 business days (excluding weekends and public holidays) after payment confirmation. Custom-made products may require an additional 3-5 business days, as noted on the product page.

3. Shipping Methods & Delivery Times

  • Standard Shipping: 7–15 business days (recommended for small items)

  • Express Shipping: 3–7 business days (additional fees apply)

  • Special Logistics: For oversized/valuable items (freight collect)

4. Shipping Costs

Shipping fees are calculated based on product weight, dimensions, and destination. The final cost will be displayed at checkout. Free standard shipping is available for orders over [69 USD].

5. Customs & Import Duties

Buyers are responsible for any import taxes, duties, or fees imposed by their country. We recommend checking local customs regulations before ordering.

6. Order Tracking

Once shipped, you will receive a tracking number via email. You can check real-time updates on the [Courier Name] website.

7. Shipping Issues

If your package is delayed, damaged, or lost, please contact us within 48 hours of delivery with photo evidence. We will assist with the carrier’s claim process but are not liable for third-party shipping errors.

8. Policy Updates

Last updated: July 15, 2025. We reserve the right to modify these terms without prior notice.